Shane’s Rib Shack through Petrus Brands is proud to utilize National Procurement Resources, industry experts at managing distribution and purchasing for franchise-based systems. We use National Procurement Resources for four key reasons: Service, Cost of Goods, a long-term growth partner and franchise relationships.
National Procurement Resources has a deep commitment to customer service and they serve the franchisees with a toll free number that they may call at any time with questions, comments or concerns. National Procurement Resources experienced team personally responds to all of the franchisees’ contacts. We feel strongly that this is a tremendous value to enable the franchisee to have open lines of communication about all aspects of purchasing and distribution.
We have a dedicated account person that constantly evaluates contracts to ensure we always receive the best market pricing available. We are well aware of the challenges in the marketplace due to the rising costs for operating a restaurant and National Procurement Resources provides the franchisee with weekly market updates to understand the trends in the marketplace. National Procurement Resources completes random audits of order guides to verify and keep our suppliers honest.
National Procurement Resources constantly updates the franchisee on all aspects of purchasing and distribution, including contracts, rebates, etc. National Procurement Resources experience in the industry has prepared them to understand the challenges associated with managing the supply chain for a franchise system.